Yes it's out there, the stereotype about IT people - the no-help desk, etc. Why does this happen? Because we are smarter than the users and they are hating on us for it? Not entirely, technical people often make the same mistake that non technical people make. We judge others overall brainpower by their understanding of our area of expertise. Can you say specious boys and girls? How about vapid? If you are confused I recommend dictionary.com.
It's like taking your car to the mechanic. You don't know anything about cars. No, you don't. You think because you helped your dad put a new muffler on his 74 MGB and watched him install a manual overdrive switch that you are a mechanic. Look at your hands. Go on look. Do you see permanent grease stains and callouses from swinging wrenches? How about some scars? No? Then, again, QUIT POSING!
Bottom line, just because people are not technical doesn't mean they arent actually a hell of a lot smarter than you are. Or even as I am. However unlikely that is. Keep their area of expertise in mind next time you are going to talk down to someone or judge them idiots because they are not technical. The smartest people in the world are probably not that technical. Why should they be? They can hire fools like us to deal with this shiz for them.
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